Customer Care and Billing Systems
We also specialize in all aspects of Customer Care and Billing systems selection, implementation, development and support for both existing, and start-up Telecommunication companies world-wide.
 

Summary of services include:
 
• Terms of References, Service Level agreements, RFI, RFP, Vendor Selection
• Project Management
• Data migration
• Parameter Definition, Integration Layer configuration
• Business Analysis, Process, Procedures and Business rules
• Development
• Testing
• Application Support Management/Error diagnosis and resolution
• Training and Support Reporting

Our consultants provide "world class" expertise and know first hand what is required to implement, develop, train and support Customer Care Billing Systems for Start-up companies implementing a new system or existing companies looking at migration to a new platform from a legacy system.
 

Our Consultants have experience in many different Customer Care and Billing Systems, including
 
AMDOCS, BSCS, Arbor, Seibel, Saville, ICMS, ICOMS, Singleview, Geneva, Portal, Juniper plus many others.
 
If you would like to know more about our services please contact us today.
 
 
 
Contact Cavkal